Frequently Asked Questions

Who can I call outside of regular office hours?

If you have an EMERGENCY dail 9-1-1

If you are outside regular office hours you may reach an officer anytime by calling Allegheny County Dispatch at 412-473-3056 to have an officer meet you at the police station.

Where can my overnight guest park?

There is NO overnight parking when there is inclement weather or the threat of inclement weather.

Overnight guests must call the police department, preferably by 3 p.m. at 412-885-9300, ext 120. Leave the date/day you are calling, your name and a phone number, the description of the car and it's license plate number, and the address where the car will be parked.

The above procedure should be followed every day that the car will be parked on the street.

How do I pay a parking tag?

ALL FINES ARE DUE THE FRIDAY AFTER THE TAG IS ISSUED.

You can mail a check or money order to: Castle Shannon Police Department, 3310 McRoberts Road, Pittsburgh, PA 15234.
You can pay in person during regular office hours. Checks, Money Orders and Cash are accepted.
There is a black payment box outside of the Borough Administration Office and the Police Department Office.
We can now accept credit card payments - go to the PAYMENTS tab on our website and follow the easy instructions. NOTE: there is a 'Service Fee' accessed to each credit card payment.
Credit cards can also be processed in our office during regular office hours.
If it is after regular office hours there is a silver payment box outside the front entrance of the borough building. Please make sure your payment is in an envelope and marked ticket payment so that it can be properly processed.

Who needs a permit to canvass in Castle Shannon?

Anyone selling products or services door-to-door.

Please click here for more information - https://allegheny.crimewatchpa.com/cspd/24171/forms/solicitor-information

How much is a parking tag?

ALL FINES ARE DUE THE FRIDAY AFTER THE TAG IS ISSUED.

Most parking tags are $10.00 and payable by check, cash or money order.

If you were in a 'limited 2 hour parking area' the fine is $35.00 and payable by check, cash or money order.

Police non-emergency number?

Monday-Friday ~ 9:00 a.m.-4:00 p.m. ~ 412-885-9300, ext 111

Is there OVERNIGHT parking in Castle Shannon?

There is NO on-street overnight parking in Castle Shannon between 2 a.m.-6 a.m.

In some areas there are exceptions. Please check with your real estate representative or potential landlord or call during regular business hours.

What is the police department address?

3310 McRoberts Road, Pittsburgh, PA 15234 ~ 412-885-9300

How do I lodge a complaint against an officer?

Please complete the form below and submit to CSPD administrative offices on the lower level of the municipal center between the hours of 9:00 a.m. - 4:00 p.m. Monday-Friday.

DOWNLOAD CITIZEN COMPLAINT FORM HERE